FAQ

Totally fair to ask. Noctira is a small pet-care brand focused on one thing: making nail day calm for senior and anxious dogs. Every order is backed by our 60-day money-back guarantee and secure checkout, and our reviews come from real owners who'd nearly given up on trimming at home. If it doesn't work for your dog, you send it back for a full refund — the risk is entirely on us, not you.

Yes, U.S. shipping is always free. Orders typically arrive within 10–14 days, and you'll get a tracking number by email the moment yours ships so you can follow it the whole way.

Simple: 60 days, money back. Try it with your dog, at your pace. If nail day doesn't get quieter and calmer — or you're not happy for any reason — reach out within 60 days for a full refund. No stress, no fine print.

Everything you need to start today: the Noctira 2-in-1 clipper + grinder, a protective cap, extra grinding heads, a cleaning brush, a bottle of clipper oil, and the USB-C charging cable. A complete kit — nothing else to buy separately.